Privacy Policy

Effective Date: April 18, 2026 | Last Updated: April 18, 2026

This Privacy Policy describes how Future Fluency AI, a division of Gold-Diamond Enterprises LTD ("Company," "we," "us," or "our"), collects, uses, and shares information about you when you visit our website at futurefluencyai.com, use our services, attend our workshops, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information you provide directly

• Name, email address, phone number, and business information submitted through contact forms, workshop registrations, or booking requests
• Payment information processed through third-party payment processors (we do not store payment card details)
• Communications you send us via email, chat, or forms
• Information provided when joining our Skool community or subscribing to communications

Information collected automatically

• Browser type, IP address, device information, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies as described below

Information from third parties

• Information from scheduling tools (Google Calendar), form platforms (Typeform), and community platforms (Skool) when you interact with these services
• Information from our chat widget provider (LeadConnector/HighLevel) when you initiate a chat conversation

How We Use Your Information

We use the information we collect to:

• Deliver and improve our AI education workshops, consulting services, and products
• Respond to your inquiries and fulfill service requests
• Send communications about upcoming events, new services, or community updates (you may opt out at any time)
• Process bookings and appointments
• Comply with legal obligations
• Analyze website usage to improve user experience
• Operate and improve our AI agent and chat widget services

SMS and Phone Communications

If you provide your phone number and consent to receive SMS communications, you agree to receive text messages from Future Fluency AI / Gold-Diamond Enterprises LTD regarding appointments, services, and updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

We do not sell or share your phone number with third parties for their own marketing purposes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You may disable cookies through your browser settings, though some features of the site may not function properly as a result. Third-party services embedded on our site (such as our chat widget and scheduling tools) may also set their own cookies.

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and delivering services (e.g., scheduling platforms, email providers, chat widget providers)
• Legal authorities when required by law or to protect our rights
• Successors in the event of a merger, acquisition, or sale of assets

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites including Amazon, Skool, Facebook, and others. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Gold-Diamond Enterprises LTD
Future Fluency AI Division
Email: info@futurefluencyai.com